Troubleshooting

  • Run control logs can be browsed in Kibana, with the possibility to filter by partition, severity, etc.
  • If an artdaq component is failing or taking long time to CONFIGURE or STOP, you can open the Log tail panel from the component's page. This will allow you to inspect the process's log.
  • If the system goes into an ERROR state you can still issue the STOP and SHUTDOWN commands from the top node for a clean shutdown. If there is still some unresponsive node you can use Force SHUTDOWN from the ProcessManager panel.
  • If one or more nodes are hanging on a command (grayed out node) it's possible to AbortCommand by clicking on the top grayed out node. This should make the nodes responsive again. In case the latter is not working you can RestartFSM.
  • If the system is still in an inconsistent state, contact an expert (enrico.gamberini@cernNOSPAMPLEASE.ch 65133).

Include fails for a node

  1. Show the additional actions:
    workaround1.png

  2. Click on Exclude:
    workaround2.png

  3. The Include action will be now successful.

-- EnricoGamberini - 2018-09-10

Topic attachments
I Attachment History Action Size Date Who Comment
PNGpng workaround1.png r1 manage 104.5 K 2018-09-10 - 16:25 EnricoGamberini  
PNGpng workaround2.png r1 manage 102.5 K 2018-09-10 - 16:25 EnricoGamberini  
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Topic revision: r5 - 2019-06-05 - EnricoGamberini
 
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