Site Support Team - Documentation

Team Members/Operators

Reference Page Contents
Introduction to CMS Comp Ops IntroCMSCompOps General Overview of the work done by the Computing Operations Team for CMS.
Setup Instructions for New Team Members New Operator Setup Instructions for getting accounts and tunneling
Leaving Team Member Instructions Leaving Instructions Instructions for actions to do before leaving the team
T1/T2 Liaisons T1T2Liaisons Liaisons to the sites: T1 & T2.
CMS Computing Shifts General CMS Computing Shifts List of instructions for Computing Shift Personnel (CSP).
Shift Schedule (EU) EU Operator Shifts Shift schedule for Europe based operators
Shift Schedule (US) US Operator Shifts Shift schedule for US based operators

Sites/Policies

Reference Page Contents
Adding a new CMS Site AddCmsSite Procedure for adding a new CMS Site.
Removing a CMS Site RemoveCmsSite How to decommission a CMS site
NonCMS Site Admin NonCMSSiteAdmin Instructions regarding Site Admins that are non CMS
Link Commissioning LinkCommissioning Requirements and Procedure for Link Commissioning
User Registration Problems UserRegistrationIssues Steps to identify user registration problems.
DownTimeProduction Policy Sites Downtimes Team policy for site downtime
Sites News Sites News Relevant information and updates about sites with special conditions or constant problems.
Change an SE name HowToChangeSEName Procedure to change an SE name for a CMS site.
Adding a New CMS Site Contact NewSiteContact Checklist for adding a new contact to a CMS Site.

Operations/Tests

Reference Page Contents
Proxy-SSH and SSH tunnels Setup SSH Tunneling Instructions for using proxy-ssh and creating ssh tunnels to CERN & FNAL machines.
Instructions In/Out Waiting Room InOutWaitingRoom Instructions on how to get In and Out of Waiting room
Waiting Room, Morgue and Site Readiness WaitingRoomMorgueAndSiteReadiness Detailed information about waiting room, morgue and site readiness
Xrootd Useful Information XrootdInfo Here you will find a list of twikis and commands to help you understand and troubleshoot Xrootd issues
SAM Tests Info SamTestInfo, SAM Tests General overview, Info, Links, and How to check for issues with SAM Tests.
HammerCloud Information HammerCloudInfo, HC Tests General overview, Info, Links, and How to check for issues with HC jobs
Links Metrics LinksMetrics "Good Links" and "Active Links" metrics description and how they affect Site Readiness
Workflow Team Documentation Operations Checklist All the twikis and info related to Workflow team operations.
Production Related Activities ProductionRelatedActivities Relevant actions and knowledge related to Production and Site Support (WR, drain, etc.)
Making plots for comp ops mtg Making plots How to make plots for the comp ops meeting twiki
Tickets Tickets Support of sites through savannah/ggus tickets.
Corrections in SSB correct How to make Corrections directly in SSB
SAM3 Availability recalculation ProfileCorrections How to make corrections in SAM3 to recalculate the availability
Git and Github GithubSettingUp Setup Instructions for git and github
siteconf repository siteconf You may want to clone and work on the siteconf repository
Site Readiness Overview, Specifics, Rules Info
Systems Info CompOps Systems Background Information Important background and overview info of the different systems used in CompOps
Publish to WEB.CERN.CH Publish to WEB.CERN.CH Instructions and requierements to publish files to web.cern.ch
CVMFS Instructions CVMFS CVMFS Details and Instructions
Summer/Winter time scripts Instructions Instructions for changing cron to/from daylight saving time

Monitoring

Reference Page Contents
cmssst account CompOpsSiteSupportInfraCmssst Description of the group account setup and scripts running there
Site Support Monitoring Page SiteSupportMonitor Provides a quick view of all the relevant plots to monitor sites.
Sites Pledges Pledges View SSB Pledges view - Resources that the sites agreed to provide.
Distributed Grid Sites Monitoring Distributed Grid sites monitoring Instructions about alarms and ticketing rules between Tier-1 and Tier-2 centers.
ResourceUsage Verification ResourceUsage Verification Instructions on how to chek if glideins and resources are working according to pledges.
T1/T2 Downtime Calendar T1T2 Calendar Calendar for scheduled T1 & T2 Downtimes.
SiteDB SiteDB Database and web interface to track sites and the people responsible for them.
Site Status Board SSB Dashboard Main monitoring tool to check for tests, alarms and sites conditions. SSB Dashboard documentation
Jobs Exit Codes Exit Codes Error codes currently sent from CMS jobs to dashboard.
CMS Tier1 Production Monitoring CMS Tier1 Production Monitoring General monitoring overview of the work done at the T1s.
GlideinWMS Monitoring GlideinWMS Monitoring Explanation of the system, links to monitoring pages and instructions.
Dashboard Monitoring Scripts CompOpsMonitoringDashboard Scripts that were written to monitor Workflow jobs, SiteReadiness and WR information in Dashboard.
Site Support Database SSDB Site Support Database (ssdb) is a system to monitor information regarding waiting room, drain, site readiness and calculate some statistics information about sites errors.

Scripts

Reference Page Contents
Metric Script Development SiteSupportMonitoringScripts Everything about metric script development
Metric Scripts SiteSupportTeamMetricScripts Metric Scripts Documentation
SiteReadinessScript SiteReadiness Development process of the site readiness script
Downtime Calendar DowntimeCalendar Downtime calendar script
SiteDB Robot sitedb robot How to run Jadir's scripts --obsolete?

Meetings

Reference Page Contents
Join Meeting Join instructions twiki How to join a Vidyo Meeting
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Topic revision: r64 - 2017-10-29 - MariaAcostaFlechas
 
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