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C-COD is a team provided at a global layer for coordination of all RODs and overall coordination of COD services in the long run.

Who?

C-COD will be composed of
  • ROD representatives (at least one person from each ROD)
  • COD head
  • Observers
    • e.g. regular COD people willing to get familiar with new model, experts

List of C-COD members

  • COD head : Helene Cordier
  • AP ROC : Shu-Ting Liao, Jhen-Wei Huang
  • CE ROC : Malgorzata Krakowian, Marcin Radecki
  • NE ROC : Vera Hansper, Lucas Uljee
  • SWE ROC : Kai Neuffer, Marc Rodriguez
  • SEE ROC : Ioannis Liabotis (OPM)
  • IT ROC : Tiziana Ferrari

C-COD Leader

  • C-COD coordinator
  • one person from one of R-CODs for a week shift

C-COD leader on Duty rotation

  • 5-9.01.2009 CE ROC
  • 12-16.01.2009 NE ROC
  • 19-23.01.2009 AP ROC
  • 26-30.01.2009 SWE ROC
  • 2-6.02.2009 CE ROC
  • 9-13.02.2009 CE ROC
  • 16-20.02.2009 AP ROC
  • 23-27.02.2009 SWE ROC
  • 2-6.03.2009 NE ROC
  • 9-13.03.2009 NE ROC
  • 16-20.03.2009 AP ROC
  • 23-27.03.2009 SWE ROC
  • 30.03-3.04.2009 CE ROC
  • 6-10.04.2009 NE ROC
  • 13-17.04.2009 AP ROC
  • 20-24.04.2009 SWE ROC
  • 27.04-1.05.2009 CE ROC
  • 4-08.05.2009 NE ROC
  • 11-15.05.2009 AP ROC
  • 18-22.05.2009 SWE ROC
  • 25-29.05.2009 CE ROC
  • 1-05.06.2009 NE ROC
  • 8-12.06.2009 AP ROC
  • 15-19.06.2009 SWE ROC

*end of c-COD * start of GMT

  • 15-22.06.2009 SWE ROC
  • 22-26.06.2009 CE ROC
  • 29.06-03.07.2009 NE ROC
  • 6-10.07.2009 FR ROC
  • 13-17.07.2009 IT ROC
  • 20-24.07.2009 CE ROC
  • 27-31.07.2009 NE ROC
  • 03-07.08.2009 IT ROC
  • 10-14.08.2009 FR ROC
  • 24-28.08.2009 CE ROC
  • 31.08.2009 - 04.09.2009 NE ROC
  • 07-11.09.2009 FR ROC
  • 14-18.09.2009 IT ROC

Duties

C-COD team

  • Looks into their dashboard for escalated tickets and alarms
  • Deal with GGUS tickets assigned to the COD SU
  • Watch Operations Meeting actions list for COD assigned actions and take part in Operations Meetings raising issues and reporting progress if needed
  • Communicate with all ROD or a given ROD
  • Look into global ROD metrics
  • Follow-up core matters with the ROD community
  • Make recommendations to the knowledge sharing organization (e.g. structure), ensuring convergence of regional contributions
  • Upgrade the Operations Procedure Manual in conjunction with the ROD community
  • Put a site in SD in agreement with its corresponding ROD for security matters or for critical problems for the operation of infrastructure
  • Create tickets to ROD(s) for core or urgent matters

C-COD leader

  • Make sure C-COD operations are progressing
  • Send a summary (handover) to the C-COD mailing list at the end of the week
  • Rises issues at the Operations Meeting and represents C-COD
    • Send an email to Operations Meeting people with issues to be raised before the meeting
    • Send outcome of operations meetings back to C-COD
  • Supervise the work of ROD, look at metrics

Communication

Sites

C-COD is communicating with sites through GGUS tickets

RODs

C-COD can communicate with RODs in two ways. First one is ROD representative in C-COD the second one is an email to ROD mailing list.

RODs mail contact list

Operations Meeting

C-COD send an email to Maite, Nick and Steve to rise an issue at Operations Meetings.
  • Maite Barroso Lopez <Maria.Barroso.Lopez@cern.ch>
  • Nicholas Thackray <Nicholas.Thackray@cern.ch>
  • Steve Traylen <steve.traylen@cern.ch>

ROC Managers

Proper ROD representative in C-COD is responsible to contact with own ROC manager.

C-COD

For internal communication C-COD should use own mailing list: project-eu-egee-sa1-c-cod-followup@cernNOSPAMPLEASE.ch

How to become a C-COD member

  • have a valid certificate
  • read Operations Manual
  • request 'C-COD staff' role in GOC DB
  • sign up to the C-COD mailing list (e.g. send mail to c-cod mailing list to be add)
  • choose proper preferences in regional dashboard

Links and documents

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Topic revision: r16 - 2009-08-14 - HeleneCordier
 
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