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DMSoftwareSupporters
(2009-03-09,
AkosFrohner
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Data Management
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FTS
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lcg_util/GFAL
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AkosFrohner
2009-03-09
Data Management service supporters
Data Management service supporters
GGUS tickets
Support tools / scripts
The describes the procedure for checking and dispatching the various support tickets that arrive about the software and service we support.
GGUS tickets
Ticket link
Dispatch to
FTS
...
DPM
...
LFC
...
Generic and lcg_util/GFAL
...
Support tools / scripts
Checking for certificates - ask people to run this every time you see strange Globus / cGSI errors:
check-node
!
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Topic revision: r3 - 2009-03-09
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AkosFrohner
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