File Transfer Service 2.x.x Support Area

The purpose of this page is to keep track of the solved problems and support requests posted to GGUS. It is a collection of recipes and "lessons learned", will be turned into a FAQ. This page is relevant to the gLite FTS 2.x.x series. Support page for earlier versions can be found here.

How to see DEBUG messages in the FTS transfer logs?

Set FTA_TYPEDEFAULT_URLCOPY_LOG_PRIORITY="DEBUG" in your YAIM configuration, and restart the agents. New transfer logs will contain the DEBUG messages as well.

If it does not work, then you need to set it channel-by-channel. There is a tx_loglevel field in the channel database, set it in the following way:

glite-transfer-channel-set --tx_log_level DEBUG PIC-PIC

Where can I find an RPM repository for the FTS packages?

Try the ETICS repository.

No SRM version and/or endpoint URL in the transfer logs

Symptom: the transfer is successful, however, there are 1 or more retries of the same file. glite_transfer_status may give similar output like:

State:       Finished
Retries:     1
Reason:      SOURCE error during TRANSFER_PREPARATION phase: [null] Invalid SRM version [] for endpoint []

Reason: SRM version is not defined, and the endpoint is not resolved, because the /opt/glite/etc/services.xml file may not contain the related information (not extracted from BDII). Check the file, in case of missing information, extract it manually from BDII.

-- ZsoltMolnar - 17-Feb-2010