This area is used to stored old broken and obsolete links in case they are needed for reference.

Broken links from Operations Docs page

EGEE SUPPORT - Process and Workflow Documentation

http://egee-docs.web.cern.ch/egee-docs/support/documentation/pdf/1200_Workflows.pdf

GGUS Support Model

http://egee-docs.web.cern.ch/egee-docs/support/documentation/pdf/9100_GGUS_Support_Model.pdf Broken

This document is an outline description of how the GGUS ticketing system behaves.

FAQ_for_ROCs

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2000_FAQ_for_ROC.pdf

FAQ_for_CE ROC Central

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2400_FAQ_for_ROC-CE.pdf

FAQ_for_Italy ROC Italy

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2300_FAQ_for_ROC-IT.pdf

FAQ_for_Russia ROC Russia

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2800_FAQ_for_ROC-RU.pdf

FAQ_for_NE ROC North

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2700_FAQ_for_ROC-NE.pdf

FAQ_for_SE ROC South East

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2600_FAQ_for_ROC-SE.pdf

FAQ_for_SW ROC South West

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2500_FAQ_for_ROC-SW.pdf

FAQ_for_UK ROC UK

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C2200_FAQ_for_ROC-UK.pdf

GGUS Presentation

http://egee-docs.web.cern.ch/egee-docs/support/documentation/pdf/9300_GGUS_Presentation.pdf

Operations of ENOC

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C7620_Operations_of_enoc.pdf

Description of ENOC EGEE Network Operations Centre.

Tutorial on GGUS HelpDesk System

http://egee-docs.web.cern.ch/egee-docs%5Csupport%5Cdocumentation%5Cpdf%5C1100_Tutorial_on_GGUS-HelpDesk_System.pdf

Updated links on Operational Documentation Page

Copies of the old link are stored here, for now

Security Incident Handling and Response Guide

https://edms.cern.ch/file/428035/4/Incident_Response_Guide.pdf

Updated Link https://edms.cern.ch/file/867454/2/EGEE_Incident_Response_Procedure.pdf

Copy of older draft docs - Operational Procedures (Draft)

Copy of Operational Documentation wiki pre June 2009

https://edms.cern.ch/document/701575 :older version

https://edms.cern.ch/document/840932 :most recent official version

Copy of Operational Documentation wiki Sep18th 2009

https://edms.cern.ch/document/840932 :most recent official version

Copy of Operational Documentation wiki Nov18th 2009

https://edms.cern.ch/document/840932

-- MichaelaLechner - 23-Dec-2009 -- PeteGronbech - 2009-09-02