Operational Procedures Wish List

Description Comments Who When Status
Describe the procedure used to re-open a ticket so that sites are notified   Diana Bosio 13/11/2006 Pending
Keep the OPS manual in one wiki page 07/02/2007 Cancelled
Describe a procedure for certificate validity SAM test 07/02/2007 Waiting approval
Scheduled downtimes procedure 07/02/2007 Pending
Crarification on the 3rd escalation step if the site responds 07/02/2007 Aprooved
Tickets generated in the weekend 07/02/2007 Aprooved
COD teams and security issues 07/02/2007 Aprooved
Put somewhere in the CIC portal info about the latest changes in the OPS manual 07/02/2007 Pending
Add info about alarm generation in the OPS manual (to be provided by CIC team) 07/02/2007 Aprooved
Names for escalation steps 07/02/2007 Aprooved
Ticket re-opening should not be used unless it is really for the same problem Maite 05/03/2007 Aprooved

-- Main.iliaboti - 08 Nov 2006

Edit | Attach | Watch | Print version | History: r7 < r6 < r5 < r4 < r3 | Backlinks | Raw View | WYSIWYG | More topic actions
Topic revision: r7 - 2007-06-11 - unknown
    • Cern Search Icon Cern Search
    • TWiki Search Icon TWiki Search
    • Google Search Icon Google Search

    EGEE All webs login

This site is powered by the TWiki collaboration platform Powered by Perl This site is powered by the TWiki collaboration platformCopyright & by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding TWiki? Ask a support question or Send feedback