MNA1.4.1 - Service Level Agreements in place

Review tracking

• 14/04/2011 - EMI-EGI SLA signed
• 03/05/2011 - v1.0 sent to PEB for review
• Final pdf uploaded to CDS

PEB Review comments

• 04/0511 - F. Giacomini noted the need for 'public version' of the SLA for project members; such that appropriate and timely support is available for EGI
• A. Di Meglio will create this document, including services, service levels, etc, and distribute within EMI. Savannah ticket created.

-- FloridaEstrella - 03-May-2011