SA1 KPI generation requirements for SA2.3

KSA1.3 - Number of problems

Number and trend of problems (defects) submitted in the defect trackers (in total and per category) as absolute value and as density over kSLOC.

This metric is indeed split into submetrics:

KSA1.3a - Number of problems per period as absolute value

Number of problems submitted in the tracker (grouped per PT and per category) for the reporting period (as absolute value). These include open and solved problems at the time the report is generated.

Example:

ksa1.3-a.png

KSA1.3b - Number of problems per period as density over kSLOC

Number of problems submitted in the tracker (grouped per PT and per category) for the reporting period (as density over kSLOC). These include open and solved problems at the time the report is generated.

Example:

ksa1.3-b2.png

KSA1.3c - Trend view of KSA1.3a categorized per PT

ksa1.3-c.png

KSA1.3d - Trend view of KSA1.3a categorized per priority

ksa1.3-d.png

KSA1.4 - Number of urgent changes

Number of changes (defects or enhancements) with priority immediate submitted in the period. it can be handled in a way similar to KSA1.3, classifying submitted immediate priority change as defects or enhancements.

Example:

ksa1.4-a.png

KSA1.5 - Change application time

Average time from incident submission to release for applying a change (possibly per category and priority). The start time is calcultated looking at the linked GGUS ticket submission time, if a GGUS ticket is linked to the RfC, or from the RfC submission time if no GGUS ticket is linked to the RfC.

Example:

ksa1.5-a.png

-- AndreaCeccanti - 13-Oct-2011

Topic attachments
I Attachment History Action Size Date Who Comment
PNGpng ksa1.3-a.png r1 manage 22.1 K 2011-10-13 - 11:03 AndreaCeccantiExCern  
PNGpng ksa1.3-b.png r1 manage 31.7 K 2011-10-13 - 11:03 AndreaCeccantiExCern  
PNGpng ksa1.3-b2.png r1 manage 32.1 K 2011-10-13 - 12:10 AndreaCeccantiExCern  
PNGpng ksa1.3-c.png r1 manage 25.2 K 2011-10-13 - 11:03 AndreaCeccantiExCern  
PNGpng ksa1.3-d.png r1 manage 23.7 K 2011-10-13 - 11:04 AndreaCeccantiExCern  
PNGpng ksa1.4-a.png r1 manage 21.5 K 2011-10-13 - 11:04 AndreaCeccantiExCern  
PNGpng ksa1.5-a.png r1 manage 27.4 K 2011-10-13 - 11:04 AndreaCeccantiExCern  
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Topic revision: r2 - 2011-10-13 - AndreaCeccantiExCern
 
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