Support status report 01-03-2013

As of 2013-03-01 00:00:50.632467, there are 180 open tickets in EMI SUs, of which:
    4 assigned,
    37 in progress,
    133 on hold,
    0 reopened,
    6 waiting for reply.

The tickets in assigned include:
    0 top priority,
    0 very urgent,
    1 urgent,
    3 less urgent.

Assigned ticket detail (per priority):

less urgent :
   (dCache Support) "This TEST ticket has been raised for testing GGUS interfaces after a GGUS release."
   SLA check: OK (Assigned on: 2013-02-27 09:00:52. To be taken in charge before 2013-03-20 09:00:52)

   (LFC Development) "Missing LFC tests"
   SLA check: OK (Assigned on: 2013-02-19 11:20:47. To be taken in charge before 2013-03-12 11:20:47)

   (DPM Development) "WN replication tests in emi-nagios"
   SLA check: OK (Assigned on: 2013-02-25 11:37:15. To be taken in charge before 2013-03-18 11:37:15)

Of the 3 less urgent tickets, 0 violate the SLA 

urgent :
   (gLite Torque Utils) "PBS (Torque) unresponsive when CREAM-CEs are attached"
   SLA check: OK (Assigned on: 2013-02-28 12:48:37. To be taken in charge before 2013-03-07 12:48:37)

Of the 1 urgent tickets, 0 violate the SLA 

Tickets to be discussed:

EGI has added a comment to the following tickets that it expects them to be solved with the first EMI-3 release:

Edit | Attach | Watch | Print version | History: r1 | Backlinks | Raw View | WYSIWYG | More topic actions
Topic revision: r1 - 2013-03-01 - unknown
    • Cern Search Icon Cern Search
    • TWiki Search Icon TWiki Search
    • Google Search Icon Google Search

    EMI All webs login

This site is powered by the TWiki collaboration platform Powered by PerlCopyright & 2008-2021 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
or Ideas, requests, problems regarding TWiki? use Discourse or Send feedback