Support status report 3-2-2012


As of 2012-02-03 08:36:36.936444, there are 180 open tickets in EMI SUs, of which:
    3 assigned,
    56 in progress,
    99 on hold,
    2 reopened,
    20 waiting for reply.

The tickets in assigned include:
    
    0 top priority,
    0 very urgent,
    0 urgent,
    3 less urgent.

Assigned ticket detail (per priority):

less urgent :
   (VOMS-Admin) "Requirement for VOMS: automatic VO membership renewal" https://ggus.eu/tech/ticket_show.php?ticket=78768
   SLA check: OK (Assigned on: 2012-01-31 10:42:11. To be taken in charge before 2012-02-21 10:42:11)

   (VOMS) "Invalid proxy generated by VOMS in case keyUsage extension is not present." https://ggus.eu/tech/ticket_show.php?ticket=78716
   SLA check: OK (Assigned on: 2012-02-02 16:48:57. To be taken in charge before 2012-02-23 16:48:57)

   (VOMS-Admin) "voms-admin-configure ignores dbhost and dbport parameters for voms.conf (EMI)" https://ggus.eu/tech/ticket_show.php?ticket=78675
   SLA check: OK (Assigned on: 2012-02-02 19:55:51. To be taken in charge before 2012-02-24 09:00:00)

Of the 3 less urgent tickets, 0 violate the SLA 

Tickets to be discussed:

-- MathildeRomberg - 03-Feb-2012

Edit | Attach | Watch | Print version | History: r1 | Backlinks | Raw View | WYSIWYG | More topic actions
Topic revision: r1 - 2012-02-03 - unknown
 
    • Cern Search Icon Cern Search
    • TWiki Search Icon TWiki Search
    • Google Search Icon Google Search

    EMI All webs login

This site is powered by the TWiki collaboration platform Powered by PerlCopyright & 2008-2020 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding TWiki? Send feedback