Support status report 04-01-2013

As of 2013-01-04 00:00:50.948282, there are 184 open tickets in EMI SUs, of which:
    0 assigned,
    44 in progress,
    133 on hold,
    0 reopened,
    7 waiting for reply.

The tickets in assigned include:
    
    0 top priority,
    0 very urgent,
    0 urgent,
    0 less urgent.

Assigned ticket detail (per priority):


Tickets to be discussed:

ETA has expired for the following tickets

EMI UI : https://ggus.eu/tech/ticket_show.php?ticket=86218 ( 106 days old ) very urgent in progress "Getting documentation for installing WN on EMI tested, hence reliable"

As of 2013-01-04 00:00:56.577499 the following tickets are in on-hold status but don't have a related issue registered in GGUS.
ARC                   : https://ggus.eu/tech/ticket_show.php?ticket=88829 ( 41  days old ) less urgent     on hold         "nordugrid-arc-nagios-plugins probe migration"
ARC                   : https://ggus.eu/tech/ticket_show.php?ticket=86508 ( 45  days old ) less urgent     on hold         "Site BDII Nagios checks against ARC 2 Site BDII connect to the wrong port/query wrong parameters"
CREAM-BLAH            : https://ggus.eu/tech/ticket_show.php?ticket=84989 ( 148 days old ) urgent          on hold         "PBS (Torque) unresponsive when CREAM-CEs are attached"
CREAM-BLAH            : https://ggus.eu/tech/ticket_show.php?ticket=82902 ( 211 days old ) less urgent     on hold         "GlueCEPolicyMaxSlotsPerJob must reflect the actual value of the maximum number of slots per job"
CREAM-BLAH            : https://ggus.eu/tech/ticket_show.php?ticket=79805 ( 307 days old ) less urgent     on hold         "CREAM CE blocked dispatching jobs"
CREAM-BLAH            : https://ggus.eu/tech/ticket_show.php?ticket=78907 ( 332 days old ) less urgent     on hold         "CREAM support for SLURM"
CREAM-BLAH            : https://ggus.eu/tech/ticket_show.php?ticket=74338 ( 94  days old ) less urgent     on hold         "YAIM configuration does not work with HA Torque"
DPM Development       : https://ggus.eu/tech/ticket_show.php?ticket=82886 ( 211 days old ) less urgent     on hold         "emi2 - DPM dependences and installation"
EMI UI                : https://ggus.eu/tech/ticket_show.php?ticket=74673 ( 203 days old ) less urgent     on hold         "UI_TAR YAIM config issue with function config_crl (central_certs)"
FTS Development       : https://ggus.eu/tech/ticket_show.php?ticket=89056 ( 34  days old ) less urgent     on hold         "Missing dependencies of nagios-plugins-fts package"
FTS Development       : https://ggus.eu/tech/ticket_show.php?ticket=89038 ( 30  days old ) less urgent     on hold         "FTS doesn't register replicas in LFC"
FTS Development       : https://ggus.eu/tech/ticket_show.php?ticket=85456 ( 129 days old ) less urgent     on hold         "RFE: FTS to log IP address of (gridftp) servers"
StoRM                 : https://ggus.eu/tech/ticket_show.php?ticket=73094 ( 520 days old ) less urgent     on hold         "FTS/StoRM Unhelpful error message if VOMS attributes expired"
UNICORE-Server        : https://ggus.eu/tech/ticket_show.php?ticket=83341 ( 199 days old ) less urgent     on hold         "UMD Verification: UNICORE TSI's tsi.properties is missing"
gLite Torque Utils    : https://ggus.eu/tech/ticket_show.php?ticket=76571 ( 412 days old ) less urgent     on hold         "important yaim config for torque apparently missing"
gLite WMS             : https://ggus.eu/tech/ticket_show.php?ticket=80855 ( 275 days old ) less urgent     on hold         "LB sequence numbers not incremented by LogMonitor"
lcg_util Development  : https://ggus.eu/tech/ticket_show.php?ticket=81101 ( 267 days old ) urgent          on hold         "Support of protocols in lcg-cp"

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Topic revision: r1 - 2013-01-14 - unknown
 
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