Support status report 11-11-2011

As of 2011-11-11 10:44:52.227189, there are 165 open tickets in EMI SUs, of which:
    1 assigned,
    54 in progress,
    88 on hold,
    3 reopened,
    19 waiting for reply.

The tickets in assigned include:

    0 top priority,
    0 very urgent,
    0 urgent,
    1 less urgent.

Assigned ticket detail (per priority):

less urgent :
        (lcg_util Development) "cgsi-gsoap compilation failure with default debian compiler flags"
        SLA check: OK (Assigned on: 2011-11-04 18:27:24. To be taken in charge before 2011-11-28 09:00:00)

Of the 1 less urgent tickets, 0 violate the SLA 

Tickets to be discussed:

-- MathildeRomberg - 11-Nov-2011

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Topic revision: r1 - 2011-11-11 - unknown
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