Support status report 16-11-2012



Tickets to be discussed (especially clearify when they are going to be fixed):

There are tickets which haben't been touched for more than 3 month. PLEASE give a status update for those:

APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=84015, in progress, less urgent APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=71054, on hold, less urgent, EGI waits for an answer!!! APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=77884, on hold, less urgent APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=83562, on hold, less urgent APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=79426, on hold, less urgent APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=80685, on hold, less urgent APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=79702, on hold, less urgent APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=77150, on hold, less urgent APEL-EMI, https://ggus.eu/tech/ticket_show.php?ticket=77129, on hold, less urgent

PLEASE be aware of the fact that 2nd level support is filling in the ETA fields of new "very urgent" tickets and they monitor how EMI meets the ETA

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Topic revision: r1 - 2012-11-15 - unknown
 
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