Support status report 29-6-2012

As of 2012-06-29 00:00:52.529026, there are 187 open tickets in EMI SUs, of which:
    1 assigned,
    70 in progress,
    104 on hold,
    3 reopened,
    9 waiting for reply.

The tickets in assigned include:
    
    0 top priority,
    0 very urgent,
    0 urgent,
    1 less urgent.

Assigned ticket detail (per priority):

less urgent :
   (gLite Security) "UMD Verification: fetch-crl segfault in emi.lb.sl6.x86_64-3.2.6" https://ggus.eu/tech/ticket_show.php?ticket=83388
   SLA check: OK (Assigned on: 2012-06-20 09:24:06. To be taken in charge before 2012-07-11 09:24:06)

Of the 1 less urgent tickets, 0 violate the SLA 

Tickets to be discussed:

-- MathildeRomberg - 29-Jun-2012

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Topic revision: r1 - 2012-06-29 - unknown
 
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