The 'Add Comment' Feature

On your homepage for your FAQ you will see the section entitled "Add your own Question". Below this you will see a comment box and the "Add Comment" button.

This is designed so that a user can submit a question if they do not see the question they are looking for in your FAQ.

It works as follows:

askq.jpg

The user will enter their question in the box, click Add Comment.

askq1.jpg

You will then be taken to the User FAQ page which contains any other questions asked and yours will be added to the bottom.

What you now need to do as an author...

The User FAQ page containing the questions can be accessed via the link shown in the first image above showing the comment box. This page containing the questions is in no way structured so the answer is not provided in response to that page like on a bug tracking system would be for example. Its purely text that needs to be removed.

It is up to you, the author, to remove the line of text added containing the question and save the User FAQ page and then add that question manually within the TWiki as you would for all your other questions. If you chose to provide a link to your 'Recently Answered Questions' on your User FAQ page, feel free to do so.

And that's it!

Topic attachments
I Attachment History Action Size Date Who Comment
JPEGjpg askq.jpg r1 manage 18.0 K 2007-04-18 - 09:58 UnknownUser  
JPEGjpg askq1.jpg r1 manage 23.8 K 2007-04-18 - 09:58 UnknownUser  
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Topic revision: r2 - 2007-04-18 - unknown
 
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