Changes in the Service Catalogue

Summary

An update of the service catalogue proposes the following changes affecting the service elements defined for IT-GT:

Existing Service Elements Proposed Service Elements
Grid Infrastructure Monitoring Service
Grid Middleware Build and Test Service
Grid Middleware Release Service
Grid Testbed Management Service
Grid Development Service
Grid Infrastructure Monitoring Service
Grid Test and Build Service
Grid Development Service

Reminder: Relationship between SE and FE

  • A: Essential relation; failure of this element will render the service unavailable. If a Service comprises more than one Essential (A) functional element one of these elements is marked with a plus sign (A+).
  • B: Important; failure of this element will have an impact on service functionality and may impair availability.
  • C: Necessary; the element delivers input or support; failure of this element affects neither availability nor functionality directly
  • X: relations which are not process-‐relevant, i.e. for which no specific assignment is necessary within the Service Management Tool.

Functional elements vs existing service elements

Section Funtional Element Grid Infrastructure Monitoring Grid Middleware Build and Test Service Grid Middleware Release Service Grid Testbed Management Service Grid Development Service
IT-GT-DM D4ScienceII Technical Services
DPM Development - - - - A
FTS Development - - - - A
lcg_util Development - - - - A
LFC Development - - - - A
IT-GT-SL EMI QA - - A - -
EMI Testbeds - - - A -
ETICS - A - - -
gLite Release Pages and Repository - - A - -
gLite UI - - - - A
gLite VOBOX - - - - A
gLite WN - - - - A
IT-GT-TOM GridView/Availabilities A - - - -
GStat A - - - -
Information System Development - - - - A
SAM/Nagios A - - - -
SAM Development A - - - -
Messaging Software from CERN A - - - -
Messaging Software from Third Parties A - - - -
REBUS technical support A - - - -

Functional elements vs proposed service elements

Section Funtional Element Grid Infrastructure Monitoring Service Grid Development Service Grid Test and Build Service
IT-GT-DM D4ScienceII Technical Services
DPM Development - A -
FTS Development - A+ -
lcg_util Development - A -
LFC Development - A -
IT-GT-SL EMI QA - - A
EMI Testbeds - - A
ETICS - - A+
gLite Release Pages and Repository - - A
gLite UI - B -
gLite VOBOX - B -
gLite WN - B -
IT-GT-TOM GridView/Availabilities B - -
GStat A - -
Information System Development - A -
SAM/Nagios A+ - -
SAM Development B - -
Messaging Software from CERN A - -
Messaging Software from Third Parties A - -
REBUS technical support B - -

Relevant material

-- MariaALANDESPRADILLO - 28-Sep-2012

Topic attachments
I Attachment History Action Size Date Who Comment
PDFpdf Criticality.pdf r1 manage 34.9 K 2012-09-28 - 11:58 MariaALANDESPRADILLO  
PDFpdf FunctionalElement.pdf r1 manage 115.1 K 2012-09-28 - 11:58 MariaALANDESPRADILLO  
Unknown file formatxlsx IT_Service_Catalog_Reviewed_21-09-12.xlsx r1 manage 100.9 K 2012-09-28 - 11:58 MariaALANDESPRADILLO  
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Topic revision: r3 - 2012-11-19 - MariaALANDESPRADILLO
 
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