CCRCServiceMapDescription < LCG

---+CCRC'08 Service Map

%TOC%

---++Overview
The [[http://gridmap.cern.ch/ccrc08/][CCRC'08 ServiceMap]] is a tool for displaying different aspects of the service readiness of the WLCG Computing Infrastructure.    the list of services are those provided by the WLCG experiments.  

There are currently three different view components:
   * Service Readiness -  An evaluation of the service against a list of common deployment questions
   * Service Availability - Availability of a service 
   * Experiment supplied data - this is data provided by the experiment frameworks to show their view of different aspects of the service e.g. reliability, throughput, usage, etc...

---++Components
---+++ Service Readiness
The *Service Readiness map* is designed to show how ready a service by looking at the maturity of the software, the service in general in terms of documentation, process and procedures and the specific deployment at a site. Each question is scored between =0= and =1= (or =-= if not relevant), and the overall readiness is the average of the individual questions.  The questions are in three sections, each dealing with a different aspect:
   * Software Readiness
   * Service Readiness
   * Site Readiness

---++++ Software Readiness
| * Question * | * Comments * |
|High-level description of service available?	|with architecture diagam|
|Middleware dependencies and versions defined?	|OS deps, M/W deps, platforms supported|
|Code released and packaged correctly?	|Repository + Tagging process, rpms/tarballs|
|Certification process exists?	| |
|Automatic Configuration code exists?	|e.g. Yaim, NCM, &#8230;|
|Admin Guides available?	|Installation, monitoring, problem determination|

---++++ Service Readiness
| * Question * | * Comments * |
|Disk, CPU, Database, Network requirements defined?	| |
|Monitoring criteria described?	| |
|Problem determination procedure documented	| |
|Support chain defined (2nd/3rd level)?	| |
|Backup/restore procedure defined?	| |

---++++ Site Readiness
| * Question * | * Comments * |
|Suitable hardware used	| |
|Monitoring implemented	| |
|Test environment exists | |
|Problem determination procedure implemented| |
|Automatic configuration implemented| |
|Backup procedures implemented and tested| |

---+++ Service Availability
The *Service Availability map* shows availability for the VO Critical services.


To update the map:
=https://www.sysadmin.hep.ac.uk/svn/grid-monitoring/trunk/ccrc08/config/datafiles=

---+++ Experiment View

This topic: LCG > WebHome > WLCGCommonComputingReadinessChallenges > CCRCServiceMapDescription
Topic revision: r5 - 2008-04-24 - JamesCasey

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