CCRC'08 Service Map

Overview

The CCRC'08 ServiceMap is a tool for displaying different aspects of the service readiness of the WLCG Computing Infrastructure. the list of services are those provided by the WLCG experiments.

There are currently three different view components:

• Service Readiness - An evaluation of the service against a list of common deployment questions
• Service Availability - Availability of a service
• Experiment supplied data - this is data provided by the experiment frameworks to show their view of different aspects of the service e.g. reliability, throughput, usage, etc...

Components

Service Readiness

The Service Readiness map is designed to show how ready a service by looking at the maturity of the software, the service in general in terms of documentation, process and procedures and the specific deployment at a site. Each question is scored between 0 and 1 (or - if not relevant), and the overall readiness is the average of the individual questions. The questions are in three sections, each dealing with a different aspect:

• Software Readiness
• Service Readiness
• Site Readiness

Software Readiness

Question	Comments
Admin Guides available?	Installation, monitoring, problem determination
Automatic Configuration code exists?	e.g. Yaim, NCM, …
Certification process exists?
Code released and packaged correctly?	Repository + Tagging process, rpms/tarballs
High-level description of service available?	with architecture diagam
Middleware dependencies and versions defined?	OS deps, M/W deps, platforms supported

Service Readiness

Question	Comments
Disk, CPU, Database, Network requirements defined?
Monitoring criteria described?
Problem determination procedure documented
Support chain defined (2nd/3rd level)?
Backup/restore procedure defined?

Site Readiness

Question	Comments
Suitable hardware used
Monitoring implemented
Test environment exists
Problem determination procedure implemented
Automatic configuration implemented
Backup procedures implemented and tested

Service Availability

The Service Availability map shows availability for the VO Critical services.

To update the map: https://www.sysadmin.hep.ac.uk/svn/grid-monitoring/trunk/ccrc08/config/datafiles

Experiment View