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GavinMcCance
2008-03-18

FTS support lines

There are two main FTS support emails:

ftscern.support@cern.ch This is to report operational issues related to the CERN-PROD FTS service, both for the Tier-0 export service and the CERN <-> T2 transfer service. It is a Remedy feed and will be handled by the Service Manager on Duty with backup from the FTS support team at CERN.
fts-support@cern.ch This is support list for FTS issues that do not involve the CERN-PROD service, e.g. T1 configuration issues, software problems, etc.

Community list:

fts-users@cern.ch An open list for discussing aspects of FTS. Announcements are also sent to this list. subscribe
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Topic revision: r5 - 2008-03-18 - GavinMcCance
 
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