The Second Level Support must understand which service is causing the reported problem, go through the check-list for the corresponding service and take the appropriate action.

We maintain on the LCG Nodes page a complete list of all nodes we manage and what they are assigned for.

The list of alarms and opeartors procedure on them is in: LemonAlarmList

Important :

Remember to call the operators (75011) before rebooting any machine, so that they ignore the alarms.

Daily procedure

-- DavidSmith - 12 Jul 2005

Edit | Attach | Watch | Print version | History: r16 < r15 < r14 < r13 < r12 | Backlinks | Raw View | WYSIWYG | More topic actions
Topic revision: r16 - 2005-10-21 - unknown
    • Cern Search Icon Cern Search
    • TWiki Search Icon TWiki Search
    • Google Search Icon Google Search

    LCG All webs login

This site is powered by the TWiki collaboration platform Powered by PerlCopyright & 2008-2023 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
or Ideas, requests, problems regarding TWiki? use Discourse or Send feedback