The Second Level Support must understand which service is causing the reported problem, go through the check-list for the corresponding service and take the appropriate action.
We maintain on the
LCG Nodes
page a complete list of all nodes we manage and what they are assigned for.
The list of alarms and opeartors procedure on them is in:
LemonAlarmList
Important :
Remember to
call the operators (75011) before rebooting any machine, so that they ignore the alarms.
Daily procedure
--
DavidSmith - 12 Jul 2005
Topic revision: r16 - 2005-10-21
- unknown