Information also present in the Operators' manual last update June 2008
Year End 2008
Who is on call:
Maria 19/12/2008-25/12/2008
Steve 26/12/2008-04/01/2009
VOMS contacts
Problems, alarms needing urgent action should be sent to
all of these individuals (3rd level support):
Steve.Traylen@cern.ch
Maria.Dimou@cern.ch
Konstantin.Skaburskas@cern.ch
Interventions are done by Steve.
General discussion on the service or information email should go to list:
project-lcg-vo-dteam-admin@cern.ch
containing members:
Steve.Traylen@cern.ch
Maria Dimou <Maria.Dimou@cern.ch>
Konstantin Skaburskas <Konstantin.Skaburskas@cern.ch>
Antonio Retico <Antonio.Retico@cern.ch>
VOMRS contacts
Tickets should be assigned to list
vomrs-grid-support@cern.ch
containing: VOMRS 1st line support with members:
Steve Traylen <Steve.Traylen@cern.ch>
Maria Dimou <Maria.Dimou@cern.ch>
This list is owned by
support@ggusNOSPAMPLEASE.org. We asked to open posting on May 3rd 2006. The list is communicated to GGUS and the CERN ROC Remedy.
The developer
tlevshin@fnalNOSPAMPLEASE.gov may be contacted for advice on exceptional cases (everybody else is away and we are not sure how to act).
-- Main.dimou - 27 Mar 2006