Information also present in the Operators' manual last update June 2008

Year End 2008

Who is on call:

Maria            19/12/2008-25/12/2008
Steve            26/12/2008-04/01/2009

VOMS contacts

Problems, alarms needing urgent action should be sent to all of these individuals (3rd level support):
Interventions are done by Steve.

General discussion on the service or information email should go to list: containing members:
         Maria Dimou <>
         Konstantin Skaburskas <>
         Antonio Retico <>

VOMRS contacts

Tickets should be assigned to list

containing: VOMRS 1st line support with members:

         Steve Traylen <>
         Maria Dimou <>

This list is owned by We asked to open posting on May 3rd 2006. The list is communicated to GGUS and the CERN ROC Remedy. The developer may be contacted for advice on exceptional cases (everybody else is away and we are not sure how to act).

-- Main.dimou - 27 Mar 2006

This topic: LCG > VomsProblemSolving
Topic revision: r11 - 2008-12-16 - MariaDimou
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