Information also present in the Operators' manual last update 2007-03-13

VOMS contacts

Problems, alarms needing urgent action should be sent to all of these individuals (3rd level support):

Remi.Mollon@cern.ch
Konstantin.Skaburskas@cern.ch
Maria.Dimou@cern.ch
Ian.Neilson@cern.ch

containing members:

         Ian Neilson <Ian.Neilson@cern.ch>
         Maria Dimou <Maria.Dimou@cern.ch>
         Konstantin Skaburskas <Konstantin.Skaburskas@cern.ch>
         Lanxin Man <lanxin.ma@cern.ch>
         Remi Mollon <Remi.Mollon@cern.ch>
  

VOMRS contacts

Tickets should be assigned to list vomrs-grid-support@cern.ch

containing: VOMRS 1st line support with members:

         Lanxin Ma <Lanxin.Ma@cern.ch>
         Remi Mollon <Remi.Mollon@cern.ch>
         Maria Dimou <Maria.Dimou@cern.ch>
         Ian Neilson <Ian.Neilson@cern.ch>

This list is owned by support@ggusNOSPAMPLEASE.org. We asked to open posting on May 3rd 2006. The list is communicated to GGUS and the CERN ROC Remedy.

-- Main.dimou - 27 Mar 2006