Review of WLCG operations and support

Structure of the document

  • Scope of this document
  • Introduction [TEG mandate]
  • Work areas
    • Monitoring and metrics
      • Site and service monitoring
      • Experiment activity monitoring
      • Monitoring data analysis
      • Alerting systems
    • Support tools
      • Ticketing tools [including interoperability]
      • Accounting tools
      • Request trackers
      • Administration tools [GOCDB, CIC]
    • Underlying services
      • Messaging services
      • Information services
    • Application software management
    • Middleware operational requirements
    • Service and middleware configuration
    • Service and middleware deployment
    • Middleware distribution
    • WLCG operations and procedures
  • Conclusions

Work organisation

Subgroup -> area mapping:

  • WG1: Monitoring and metrics
  • WG2: Support tools, underlying services, WLCG operations and procedures
  • WG3: Application software management
  • WG4: Middleware operational requirements
  • WG5: Service and middleware configuration, Service and middleware deployment, Middleware distribution


Each work area section should contain a summary table with a row for each subtopic and a column for:

  • Works well
  • Needs to improve [sorted by importance, the first 3 items will be the top 3 problems]

A short description should be in the table, while the section text should go in more detail and also describe, for each subtopic:

  • the existing operational procedures (when relevant)
  • what takes the most effort from experiments, sites and infrastructure providers
  • strengths and weaknesses
  • important areas which are not covered
  • what is provided but not used

The full document should not be longer than X pages and the length of each area section should not deviate more than +- 50% of Y pages (unless motivated).

-- AndreaSciaba - 25-Oct-2011

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Topic revision: r4 - 2011-11-18 - MariaGirone
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