SFT Service Dash Board Notes

These notes describe the evaluation of the SFT service for the LCG production. The status is summarised on the WlcgScDash pages.

For details of the method, see WlcgScDashNotes.

Requirements

Development

Hardware

Operations

Assess	Question to set assessment color if not available
Green	2nd level support organisation defined (who to call when there is a problem with the application or middleware) : Support teams defined in GGUS
Green	Mechanism to contact 2nd level organisation : GGUS
Yellow	Response time for 2nd level organisation : Best Effort
Green	List of machines where service is running defined: See LfcWlcg#Overview
Green	List of configuration parameters and their values for the software components : Expressed in CDB template pro_system_gridlfc.tpl
Green	List of processes to monitor : Defined (lfcdaemon, lfc-dli, bdii)
Green	List of file systems and their emergency thresholds for alarms : Defined (standard)
Green	Application status check script requirements defined : Integrated into LEMON
Green	Definition of scheduled processes (e.g. cron) : Managed by QUATTOR
Green	Test environment defined and available : Certification nodes allocated
Green	Problem determination procedures including how to determine application vs middleware vs database issues : Operator and Sysadmin procedures in OPM
Green	Procedures for start/stop/drain/check status defined : Integrated with SMS
Green	Automatic monitoring of the application in place : Integrated into LEMON
Green	Backup procedures defined and tested: database backups and recoveries are handled by IT-PSS-Physics Databases section : BackupPolicyManagers

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