Procedure:

Hardware:

  • Contact Daniel Francart from IT/CS
  • He will order a replacement / hand out a spare
  • Bring the faulty piece to Daniel, noting the serial number on this page

Software/Firmware (when it is not clear if it is a hardware or firmware issue):

  • If applicable, check with Guoming or Niko
  • Make sure the latest firmware is installed and the problem still occurs. The firmware can be found on HP suppport webpage
  • Contact Eric Sallaz (first) or Jean-Michel Jouanigot, they will open a case with HP support

RMA

HP Serial Pb Desc. Action Status Who Date
CN619SD0G9 power-supply dead exchange with Daniel Niko 28-04-08

-- NikoNeufeld - 29 Apr 2008

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Topic revision: r3 - 2008-04-29 - NikoNeufeld
 
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