cern-linuxsupport-access can be used to enable/disable root access to the machine by CERN Linux.Support personnel (2nd and 3rd level).

  • It should be the preferred way to give access to Linux.Support personnel
  • This tool must be used carefully and always deactivated after closing the ticket/request.
  • Users should disable it as soon as the machine is fixed.


yum install cern-linuxsupport-access


cern-linuxsupport-access enable

cern-linuxsupport-access disable


This tool is available in the linuxsupport SVN.

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Topic revision: r1 - 2012-05-29 - ThomasOulevey
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