User Support News 05 March 2007
The items from which I expect feed-back are marked in
red and the item which I propose as action items in the JOC meeting are marked in
bold red
.
Tutorials
CMS week tutorial
The CMSSW tutorial on parallel with other sessions during the CMS week caused some negative feedback.
Offline, computing and physics managements to agree a time slot which does not overlap with
the physics groups sessions.
Scheduled tutorials
A list of scheduled tutorials can be seen in
the tutorial page, basically
each CMS or Physics/Trigger week.
A visualization tutorial by Yana Osborne is scheduled for April.
Other suggestions?
Documentation
Reminder:
- WorkBook: to get started and up to first analysis
- Reference Manual
: brief description of content and purpose of each package
- CMS Offline Guide:
- description of algorithms
- usage and "how-to" documents which are too detailed for the WorkBook
- gathers information currently spread in numerous wiki pages to a single structure.
WorkBook
Moving to CMSSW_1_2_0 in the WorkBook, see
https://hypernews.cern.ch/HyperNews/CMS/get/workbook/128.html
.
This means that all the tutorials in the WorkBook should use 1_2_0 or a more recent version.
CMS Offline Guide
Work in progress:
I'm waiting feedback from
Reference Manual
The release for which all the subsystem and packages are required to have a documentation page in the reference manual
is 1_4_0. The announcement send to the software development HN forum:
https://hypernews.cern.ch/HyperNews/CMS/get/swDevelopment/858.html
ans a reminder about the cvs links in
https://hypernews.cern.ch/HyperNews/CMS/get/swDevelopment/868/1.html
The offline conveners should remind the developers of this milestone in their meetings
The release notes summary should be added to the Reference Manual. I've contacted reco, sim and phys tools
conveners to get started with these three main areas. More items can be added.
Getting help
Problem reporting channel for data/computing issues
I have proposed to have a "computing front end" person (or a rotating task) to monitor and follow the different channels
used in reporting computing problems (HN, ggus, savannah). I have discussed this with Christoph and Peter Kreuzer
and they will figure out a list or persons who can participate to this effort. There's a clear consensus that the user
questions should be directed to savannah rather that the HN discussion lists to free the discussion lists for the
technical discussions and to assure that the questions get answered.
EGEE User Support Workshop
I've assisted to the
EGEE User Support Workshop
.
EGEE provides ggus - global grid user support and the goal of the meeting was to understand how and in which cases we
could profit from this service. My
slides are attached to this page.
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CMSUserSupport - 05 Mar 2007