LCG Service and Experiment Contacts

This page is intended to facilitate a rapid communication between service managers at the Tier 1 sites and the experiments' production managers during the Service Challenges and LHC service. It is not intended for use by general users, but only via an identified support structure within the experiments. It is also essential for the site managers that they are able to contact the experiment production managers and security people for urgent problems (such as security incidents, critical operational problems, etc.). It is expected that all such urgent communications also be followed up with a trouble ticket as it is important that all such communications are tracked.

All other problems should use the usual problem reporting mechanisms.

In order for this page to be useful it must be kept up to date by the experiments and by the site managers. The contacts on this list should respond:

during working hours
outside working hours

Experiment contact points: valid August 14 - 20 2006

Experiment Production Manager Security Contact
ALICE Latchezar Betev Federico Carminati
ATLAS Gilbert Poulard Miguel Branco
CMS Ian Fisk Michael Ernst
LHCb Andre Tsaregorodtsev Joel Closier

Tier 1 site contact points: valid August 14 - 20 2006

These contacts are only to be called by specific people in the experiments - preferably those named in the table above as the current responsible staff.

Tier 1 Grid service manager Alternate emergency contact
Name email phone Name email phone
CERN Grid manager on duty +4122767xxxx Service manager on duty +4122767yyyy
BNL unk +1xxxxxxxxxx +1xxxxxxxxx

-- IanBird - 14 Aug 2006

Edit | Attach | Watch | Print version | History: r2 < r1 | Backlinks | Raw View | WYSIWYG | More topic actions
Topic revision: r2 - 2006-08-14 - IanBird
    • Cern Search Icon Cern Search
    • TWiki Search Icon TWiki Search
    • Google Search Icon Google Search

    Main All webs login

This site is powered by the TWiki collaboration platform Powered by PerlCopyright & 2008-2019 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding TWiki? Send feedback