LCG Service and Experiment Contacts

This page is intended to facilitate a rapid communication between service managers at the Tier 1 sites and the experiments' production managers during the Service Challenges and LHC service. It is not intended for use by general users, but only via an identified support structure within the experiments. It is also essential for the site managers that they are able to contact the experiment production managers and security people for urgent problems (such as security incidents, critical operational problems, etc.). It is expected that all such urgent communications also be followed up with a trouble ticket as it is important that all such communications are tracked.

All other problems should use the usual problem reporting mechanisms.

In order for this page to be useful it must be kept up to date by the experiments and by the site managers. The contacts on this list should respond:

during working hours
immediately
outside working hours
??????

Experiment contact points: valid August 14 - 20 2006

Experiment Production Manager Security Contact
ALICE Latchezar Betev aliceprodman@cernNOSPAMPLEASE.ch Federico Carminati alicesecurity@cernNOSPAMPLEASE.ch
ATLAS Gilbert Poulard atlasprodman@cernNOSPAMPLEASE.ch Miguel Branco atlassecurity@cernNOSPAMPLEASE.ch
CMS Ian Fisk cmsprodman@cernNOSPAMPLEASE.ch Michael Ernst cmssecurity@cernNOSPAMPLEASE.ch
LHCb Andre Tsaregorodtsev lhcbprodman@cernNOSPAMPLEASE.ch Joel Closier lhcbsecurity@cernNOSPAMPLEASE.ch

Tier 1 site contact points: valid August 14 - 20 2006

These contacts are only to be called by specific people in the experiments - preferably those named in the table above as the current responsible staff.

Tier 1 Grid service manager Alternate emergency contact
Name email phone Name email phone
ASGC            
CERN Grid manager on duty gmod@cernNOSPAMPLEASE.ch +4122767xxxx Service manager on duty smod@cernNOSPAMPLEASE.ch +4122767yyyy
BNL unk gmod@bnlNOSPAMPLEASE.gov +1xxxxxxxxxx   smod@bnlNOSPAMPLEASE.gov +1xxxxxxxxx
CNAF            
FNAL            
FZK            
IN2P3            
NDGF            
PIC            
RAL            
SARA/Nikhef            
TRIUMF            

-- IanBird - 14 Aug 2006

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Topic revision: r2 - 2006-08-14 - IanBird
 
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