Reminder of some BCM & Post Mortem procedures for DCS ON-CALLs:

In case of problems with communication of BCM (giving the permits, alarms)

1. Restart the communication:

  • Use recovery buttons (if shifter did not use them so far) (DCS GUIDE)
  • Restart of the PVSS manager bcmMonitorSensors with PVSS console on alidcscom042 (DCS GUIDE)
  • Restart the project - follow the instructions: Restart of the LHC_EXCHANGE project
  • Only if BCM experts are not available and it is absolutely critical: restart the VME with Tell1 (panel: ALI_DCS\LHC\DCS_BCM\BCM_INFRA\BCM_VME+ after few minutes restart the project + reupload thresholds table to Tell1
2. Write an email to Mateusz + Giacinto

The "CCPC is not accessible" alarm indicates communication problems. It can be removed manually in PARA on alidcscom042 - after successful recovery and when investigation is finished.

If you have to login on alidcscom043 machine - then pleae use dcssys account (active session). When you finish - close simple remote desktop screen (without logging off).

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Topic revision: r1 - 2010-11-26 - MateuszLechman
 
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