Repairs and updates of the VMEbus SBCs of ATLAS

Introduction

There are two generations of SBCs in use by ATLAS:
  • VP717 / VP917
    • These SBCs are still fully supported and have no know issues. In case of a malfunction they can of course still be repaired.
  • VPE-24
    • This type of SBCs is based on the Intel Atom CPU. CPUs that have been produced before January 2019 have a known issue that may lead to a failure of the CPU at any time. More than 10 SBCs have already failed in this way. In order to prevent problems during run 3 it is strongly recommended to have the CPUs replaced preventively.

Note: SBCs of type VP-110 and VP-315 are no longer supported and cannot be repaired.

Is my SBC concerned?

Note: Only VP-E24 SBCs with an Atom processor of the "D0" step have to be updated.
There is a Linux command to read a PCI configuration register which will show whether a D0 step or D1 step processor is installed. The command is:
sudo setpci -s 00:1f.0 f8.l
D0: 0x01110F1A
D1: 0x01130F1A

Note: Users may not have the sudo privilege required to run the command. Contact Markus Joos.

Repair / update logistics FAQ

Q: Do I have to have my SBC updated
A: No, the update is not mandatory. But be aware that a D0 CPU may fail at any moment

Q: How much will the update cost and who pays?
A: The preventive replacement of the CPU costs GBP 500. You have to provide a budget code.

Q: How long will it take to have my SBC updated
A: CCT has a turn around time of ~4 weeks (shipping included). As their capacity is limited (10 cards per week) cards will be sent in batches

Q: Can I have a spare SBCs as a temporary replacement?
A: It depends. ATLAS has a small stock of spares. Spares will be provided if available

List of SBCs waiting to be sent

Owner Budget code for repair Serial number IP-name D0 CPU confirmed Preferred shipping date Sorted ascending Remark
Rhys Owen TBD TBD sbcl1c-test-00, sbcl1c-test-02, sbcl1c-stf-00, sbcl1c-stf-01 no later To be sent in two batches of two if they will have to be update them
Antoine Marzin 32137 TBD 6 SBCs not yet May  

List of SBCs that went for a repair / preventive replacement of the CPU

EDH Shipping date RMA Serial number Owner Budget code for repair IP-name D0 CPU confirmed Remark Picked up by
9080762 xx.x.2022 110036 M26420/030 Antoine Marzin 32137 sbcl1ct-28 yes - -
8920860 20.10.2021 109957 M27080/086 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement -
8920860 20.10.2021 109957 M27080/088 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement -
8920860 20.10.2021 109957 M28620/002 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement -
8920860 20.10.2021 109957 M28620/004 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement -
8853963 12.8.2021 109908 M27080/076 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement On 11.10. by Markus
8853963 12.8.2021 109908 M27080/078 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement On 11.10. by Markus
8853963 12.8.2021 109908 M28620/001 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement On 11.10. by Markus
8853963 12.8.2021 109908 M28620/003 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement On 11.10. by Markus
8853963 12.8.2021 109908 M28620/005 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement On 11.10. by Markus
8853963 12.8.2021 109908 M28620/006 M. Joos (spare SBCs) T575080 n/a yes CPU preventive replacement -
8853963 12.8.2021 109908 M27080/003 G. Brandt T577020 SBC-PIX-RCC-I-1 yes CPU preventive replacement On 12.10 By Gerhard
8847935 26.7.2021 109904 M27080/030 D. Ponomarenko T577040 n/a n/a Card is broken 31.8 by Daniil
8795942 22.6.2021 109867 M26420/050 D. Ponomarenko n/a n/a n/a Sent for investigation of the OS instability -
8795942 22.6.2021 109867 M26420/038 G. Brandt n/a n/a n/a Sent for investigation of the OS instability -
8795942 22.6.2021 109867 M27080/038 R. Owen n/a n/a n/a Sent for investigation of the OS instability -
8795942 22.6.2021 109867 M27080/096 S. Franchino n/a n/a n/a Broken On 12.10 by Silvia
8730244 26.5.2021 109820 M26420/028 Vladimir Ryjov 32137 sbcl1ct-20 by serial number CPU preventive replacement n/a
8730244 26.5.2021 109820 M30201/007 Carla Sbarra T577200 - n/a Card broken (CPU dead?) yes
8730244 26.5.2021 109820 M26420/029 Antoine Marzin 32137 - by serial number CPU preventive replacement yes
8730244 26.5.2021 109820 M27080/102 Antoine Marzin 32137 - by serial number CPU preventive replacement yes
8730244 26.5.2021 109820 M26420/021 Antoine Marzin 32137 - by serial number CPU preventive replacement yes
8730244 26.5.2021 109820 M27080/063 Antoine Marzin 32137 - by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/005 Claudio Luci T550602 SBC-MDT-RCC-ECA-01 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/006 Claudio Luci T550602 SBC-MDT-RCC-ECA-02 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/008 Claudio Luci T550602 SBC-MDT-RCC-ECA-03 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/009 Claudio Luci T550602 SBC-RPC-LVL1-RCC-14 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/010 Claudio Luci T550602 SBC-MDT-RCC-ECA-04 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/011 Claudio Luci T550602 SBC-MDT-RCC-ECC-01 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/012 Claudio Luci T550602 SBC-MDT-RCC-ECC-02 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/013 Claudio Luci T550602 SBC-RPC-LVL1-RCC-15 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/014 Claudio Luci T550602 SBC-MDT-RCC-ECC-03 by serial number CPU preventive replacement yes
8669122 16.4.2021 109755 M26420/015 Claudio Luci T550602 SBC-MDT-RCC-ECC-04 by serial number CPU preventive replacement yes
8669121 19.3.2021 109754 M25216/012 Dave Robinson T577010 SBC-BCM-TCC-02 by serial number CPU preventive replacement On 26.4. by K. Nagai
8669121 19.3.2021 109754 M25216/013 Dave Robinson T577030 n/a by serial number CPU preventive replacement On 26.4. by K. Nagai
8669121 19.3.2021 109754 M26420/033 Dave Robinson T577030 SBCSCT-RCC-04 by serial number CPU preventive replacement On 26.4. by K. Nagai
8669121 19.3.2021 109754 M26420/035 Dave Robinson T577030 n/a by serial number CPU preventive replacement On 26.4. by K. Nagai
8669121 19.3.2021 109754 M26420/037 Dave Robinson T577030 n/a by serial number CPU preventive replacement On 26.4. by K. Nagai
8669121 19.3.2021 109754 M27050/055 Dave Robinson T577010 SBC-BCM-TCC-01 by serial number CPU preventive replacement On 26.4. by K. Nagai
8669121 19.3.2021 109754 M25216/019 Claudio Luci T550602 sbc-rpc-lvl1-rcc-09 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M27080/058 Claudio Luci T550602 sbc-rpc-lvl1-rcc-02 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/026 Claudio Luci T550602 sbc-rpc-lvl1-rcc-03 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/043 Claudio Luci T550602 sbc-rpc-lvl1-rcc-04 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/016 Claudio Luci T550602 sbc-rpc-lvl1-rcc-05 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/017 Claudio Luci T550602 sbc-rpc-lvl1-rcc-06 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/018 Claudio Luci T550602 sbc-rpc-lvl1-rcc-07 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/025 Claudio Luci T550602 sbc-rpc-lvl1-rcc-08 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/019 Claudio Luci T550602 sbc-rpc-lvl1-rcc-12 by serial number CPU preventive replacement On 26.4. by C. Luci
8669121 19.3.2021 109754 M26420/024 Claudio Luci T550602 sbc-rpc-lvl1-rcc-13 by serial number CPU preventive replacement On 26.4. by C. Luci
8669120 12.3.2021 109753 M25216/014 Claudio Luci T550602 sbc-mdt-rcc-ba-01 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M25216/015 Claudio Luci T550602 sbc-mdt-rcc-ba-02 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M25216/016 Claudio Luci T550602 sbc-mdt-rcc-ba-03 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M25216/017 Claudio Luci T550602 sbc-mdt-rcc-ba-04 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M26420/001 Claudio Luci T550602 sbc-mdt-rcc-bc-01 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M26420/002 Claudio Luci T550602 sbc-mdt-rcc-bc-02 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M26420/003 Claudio Luci T550602 sbc-mdt-rcc-bc-03 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M26420/004 Claudio Luci T550602 sbc-mdt-rcc-bc-04 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M26420/020 Claudio Luci T550602 sbc-rpc-lvl1-rcc-11 by serial number CPU preventive replacement On 20.4. by C. Luci
8669120 12.3.2021 109753 M26420/022 Claudio Luci T550602 sbc-rpc-lvl1-rcc-10 by serial number CPU preventive replacement On 20.4. by C. Luci
8644461 3.3.2021 109749 M27080/098 Tomoyuki Saito T575080 sbc-tgc-tcc-eca-01 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/077 Tomoyuki Saito T577140 sbc-tgc-cci-eca-01 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/059 Tomoyuki Saito T577140 sbc-tgc-cci-eca-02 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/083 Tomoyuki Saito T577140 sbc-tgc-cci-eca-03 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/085 Tomoyuki Saito T577140 sbc-tgc-cci-eca-04 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/069 Tomoyuki Saito T577140 sbc-tgc-rcc-eca-01 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/070 Tomoyuki Saito T577140 sbc-tgc-rcc-eca-02 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M25216/018 Tomoyuki Saito T577140 sbc-tgc-csl-lvl1-04 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/064 Tomoyuki Saito T577140 sbc-tgc-csl-lvl1-05 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8644461 3.3.2021 109749 M27080/065 Tomoyuki Saito T577140 sbc-tgc-csl-lvl1-06 via serial number CPU preventive replacement On 12.4. by Tomoyuki
8606549 9.2.2021 109720 M26420/027 Antoine Marzin T575080 SBC-TDQ-RF2TTC-03 via serial number CPU preventive replacement On 15.3. by A. Marzin
8606549 9.2.2021 109720 M26420/031 Ralf Spiwoks 32137 SBCL1CT-29 yes CPU preventive replacement On 15.3. by A. Marzin
8606549 9.2.2021 109720 M26420/048 Daniil Ponomarenko T577040 SBCTRT-VME-11 via serial number CPU preventive replacement yes
8606549 9.2.2021 109720 M26420/049 Daniil Ponomarenko T577040 SBCTRT-RCC-01 via serial number CPU preventive replacement yes
8606549 9.2.2021 109720 M26420/050 Daniil Ponomarenko T577040 SBCTRT-TCC-01 via serial number CPU preventive replacement yes
8606549 9.2.2021 109720 M27080/024 Daniil Ponomarenko T577040 SBC-TRT-RCC-E-03 via serial number CPU preventive replacement yes
8606549 9.2.2021 109720 M27080/025 Daniil Ponomarenko T577040 SBC-TRT-RCC-E-05 via serial number CPU preventive replacement yes
8606549 9.2.2021 109720 M27080/026 Daniil Ponomarenko T577040 SBC-TRT-RCC-E-06 via serial number CPU preventive replacement yes
8606549 9.2.2021 109720 M27080/035 Rhys Owen T577300 SBC-L1C-CCC-00 via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/036 Rhys Owen T577300 SBC-L1C-CCC-01 via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/038 Rhys Owen T577300 SBC-L1C-CCC-02 via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/039 Rhys Owen T577300 SBC-L1C-CCC-03 via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/040 Rhys Owen T577300 SBC-L1C-JCC-00 via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/050 Rhys Owen T577300 00409e042152 via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/051 Rhys Owen T577300 SBC-L1C-CCC-02 via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/061 Antoine Marzin T575080 SBC-TDQ-CTP-02 via serial number CPU preventive replacement On 15.3. by A. Marzin
8606549 9.2.2021 109720 M27080/062 Antoine Marzin T575080 SBC-MUCTPI-TCC-02 via serial number CPU preventive replacement On 15.3. by A. Marzin
8606549 9.2.2021 109720 M27080/096 Rhys Owen T577300 00409e0421ae via serial number CPU preventive replacement On 15.3. by S. Franchino
8606549 9.2.2021 109720 M27080/099 Antoine Marzin T575080 SBCBB5-DAQ02 via serial number CPU preventive replacement On 15.3. by A. Marzin
8606549 9.2.2021 109720 M27080/101 Antoine Marzin 32137 SBCL1CT-27 via serial number CPU preventive replacement On 15.3. by A. Marzin
8596999 20.1.2021 109712 M26420/032 Dave Robinson T577030 SBC-SCT-RCC-BC-03 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M26420/034 Koichi Nagai T577030 SBCSCT-RCC-05 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M26420/036 Dave Robinson T577030 SBC-SCT-RCC-BA-03 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M27080/013 Dave Robinson T577030 SBC-SCT-TCC-02 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M27080/015 Dave Robinson T577030 SBC-SCT-RCC-BC-04 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M27080/017 Dave Robinson T577030 SBC-SCT-RCC-BA-04 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M27080/018 Dave Robinson T577030 SBC-SCT-RCC-ECA-03 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M27080/019 Dave Robinson T577030 SBC-SCT-RCC-ECA-04 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M27080/021 Dave Robinson T577030 SBC-SCT-RCC-ECC-03 via serial number CPU preventive replacement Nagai, 22.2
8596999 20.1.2021 109712 M27080/022 Dave Robinson T577030 SBC-SCT-RCC-ECC-04 via serial number CPU preventive replacement Nagai, 22.2
8578330 7.1.2021 109703 M25216/020 Tomoyuki Saito T577140 SBC-TGC-CSL-LVL1-03 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M26420/044 Tomoyuki Saito T575080 SBC-TGC-TCC-ECC-01 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M26420/045 Tomoyuki Saito T577140 SBC-TGC-CSL-LVL1-02 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M26420/052 Tomoyuki Saito T577140 SBC-TGC-CCI-ECC-01 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M27080/047 Tomoyuki Saito T577140 SBC-TGC-CSL-LVL1-01 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M27080/072 Tomoyuki Saito T577140 SBC-TGC-RCC-ECC-01 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M27080/075 Tomoyuki Saito T577140 SBC-TGC-RCC-ECC-02 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M27080/091 Tomoyuki Saito T577140 SBC-TGC-CCI-ECC-02 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M27080/093 Tomoyuki Saito T577140 SBC-TGC-CCI-ECC-03 via serial number CPU preventive replacement Saito, 17.2.
8578330 7.1.2021 109703 M27080/095 Tomoyuki Saito T577140 SBC-TGC-CCI-ECC-04 via serial number CPU preventive replacement Saito, 17.2.
8557801 11.12.2020 109691 M27080/023 Daniil Ponomarenko T577040 sbc-trt-rcc-e-01 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/027 Daniil Ponomarenko T577040 sbc-trt-rcc-b-03 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/028 Daniil Ponomarenko T577040 sbc-trt-rcc-b-01 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/029 Daniil Ponomarenko T577040 sbc-trt-rcc-b-02 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/031 Daniil Ponomarenko T577040 sbc-trt-tcc-01 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/032 Daniil Ponomarenko T577040 sbc-trt-tcc-02 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/033 Daniil Ponomarenko T577040 sbc-trt-rcc-e-04 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/034 Daniil Ponomarenko T577040 sbc-trt-rcc-e-02 via serial number CPU preventive replacement n/a
8557801 11.12.2020 109691 M27080/092 Daniil Ponomarenko T577040 sbc-trt-rcc-b-04 via serial number CPU preventive replacement n/a
8534894 1.12.2020 109678 M27080/041 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/042 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/043 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/045 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/046 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/048 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/049 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/071 Rhys Owen T577300 n/a via serial number CPU preventive replacement Franchino, 20.1.
8534894 1.12.2020 109678 M27080/002 Antoine Marzin T577300 n/a via serial number CPU preventive replacement Brandt, 18.1.
8534894 1.12.2020 109678 M27080/012 Antoine Marzin T577300 n/a via serial number CPU preventive replacement Brandt, 18.1.
8534894 1.12.2020 109678 M27080/056 Kris Korcyl T577200 n/a via serial number CPU preventive replacement n/a
8534894 1.12.2020 109678 M26420/040 Gerhard Brandt T577020 n/a via serial number CPU preventive replacement Brandt, 18.1.
8534894 1.12.2020 109678 M26420/041 Gerhard Brandt T577020 n/a via serial number CPU preventive replacement Brandt, 18.1.
8490051 17.11.2020 109664 M27080/079 Wainer Vandelli (via Gerhard Brandt) T575080   yes CPU preventive replacement returned to stock of spares by Markus
8490051 17.11.2020 109664 M27080/004 Gerhard Brandt T577020   yes CPU preventive replacement Brandt, 22.1.
8490051 17.11.2020 109664 M27080/006 Gerhard Brandt T577020   yes CPU preventive replacement Brandt, 22.1.
8490051 17.11.2020 109664 M27080/008 Gerhard Brandt T577020   yes CPU preventive replacement Brandt, 22.1.
8490051 17.11.2020 109664 M27080/009 Gerhard Brandt T577020   yes CPU preventive replacement Brandt, 22.1.
8490051 17.11.2020 109664 M27080/010 Gerhard Brandt T577020   yes CPU problem Brandt, 22.1.
8490051 17.11.2020 109664 M27080/011 Gerhard Brandt T577020   yes CPU preventive replacement Brandt, 22.1.
8490051 17.11.2020 109664 M27080/044 Rhys Owen (L1Calo) T577300   yes CPU problem Franchino, 22.1.
8490051 17.11.2020 109664 M27080/037 Rhys Owen (L1Calo) T577300   yes CPU problem Franchino, 22.1.
8468690 16.10.2020 109641 M27080/007 Gerhard Brandt n/a
8456167 13.10.2020 109640 M27080/082 Masato Aoki n/a
8449868 05.10.2020 109629 M27080/005 Gerhard Brandt n/a
8350165 17.07.2020 109555 M26420/023 Antoine Marzin n/a
8350165 17.07.2020 109555 M27080/101 Antoine Marzin n/a
8343271 15.07.2020 109550 M26420/051 C. Luci n/a
8318667 26.06.2020 109536 M27080/054 K. Korcyl n/a
8143171 05.02.2020 109392 M27080/089 K. Nagai n/a
8143171 05.02.2020 109392 M27080/016 K. Nagai n/a
8143171 05.02.2020 109392 M26420/047 C. Luci n/a
8143171 05.02.2020 109392 M27080/014 W. Vandelli n/a
8075529 10.12.2019 109330 M27080/001 Gerhard Brandt n/a
8016972 08.11.2019 109286 M27080/053 B. Barnett n/a
8016972 08.11.2019 109292 M30201/008 C. Sbarra n/a
8016972 08.11.2019 109292 M26420/038 Gerhard Brandt n/a
8016972 08.11.2019 109292 M26420/039 Gerhard Brandt n/a
7868089 12.07.2019 109185 M27080/074 B. Barnett n/a
7781352 15.05.2019 109120 M30201/008 C. Sbarra n/a

My SBC is back from repair. What next?

  • Install the battery for the BIOS backup. You will find it in a bag in the box of the SBC.
  • Connect the SBC to a screen and set these BIOS parameters:
    • Main -> System time
    • Main -> System date
    • Main -> Boot Features -> PXE boot -> Set to "enabled"
    • Main -> Boot Features -> Front Panel Eth A -> Set to "enabled"
    • Main -> Boot Features -> Front Panel Eth B -> Set to "enabled"
    • VME -> Outbound Reserved Size -> Set to 2 GB
    • Advanced -> Misc Configuration -> PCI MMIO Size -> 3GB.

Other issues (not necessarily CPU related)

Serial number / name Owner Remark
M27080/050 Silvia Franchino Died during cosmic run on 10/10
M27080/053 Silvia Franchino Inaccessible on 27.9
M27080/039 Silvia Franchino Became inaccessible three times during operation on 23.7, 16.7, 8.9
M27080/051 Silvia Franchino Became inaccessible twice during operation on 07.07
M27080/038 Rhys Owen Became inaccessible twice on 05.6.
M27080/007 Gerhard Brandt Got stuck in boot several times
M27080/005 Gerhard Brandt Got stuck in boot several times
M27080/050 Rhys Owen Became in accessible on 25.5.21 and again on 10.10.21
M26420/051 Claudio Luci Crashed several times in USA15 (could not be reproduced in lab14)
M26420/036 Dave Robinson Koichi Nagain: I think after the CPU update it crashed once in M6 and once sometime before when Dave and I worked on a Rod in the carte as far as I remember
M27080/082 Tomoyuki Saito Tomoyuki Saito: There was a similar issue at the beginning of March. We could not access to the SBC suddenly. A crate power cycle was needed to recover it. It happened only once so far. MJ on 15.6.2021: This SBC has been working fine since the first (and so far only) glitch
M26420/051 Claudio Luci Claudio Luci: I am having problems with this SBC since September
M26420/047 (not 100% confirmed) Claudio Luci Claudio Luci: Occasional problems
4 cards sbc-pix-* as described here Gerhard Brandt Gerhard Brandt: From pixel we've added four repaired SBCs with unexpected downtime to the spreadsheet circulated in the ATLAS run meeting
unclear Rhys Owen Rhys Owen: The only "interesting" feature so far from the L1Calo side was that ~10 mins after the very first booting the SBCs lost their NFS mount so became unable to login/operate requiring a reboot (using the front panel reset as we were there). After that they have been stable (so far).
M27080/101 Antoine Marzin crashed twice on April 23 at 1pm and on May 23 at 14:21. The other SBC in the same VME crate was still working fine. The SBC recovered after a power cycling of the VME crate
sbc-trt-rcc-e-02 Daniil Ponomarenko Has frozen twice so far (OK after reboot)

-- MarkusJoos - 2020-11-12


This topic: Sandbox > TWikiUsers > MarkusJoos > MarkusJoosSandbox > AtlasSbcRepair
Topic revision: r83 - 2022-01-14 - MarkusJoos
 
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