Application (CMSSW) trouble shooter tasks

Tasks

When a new savannah ticket arrives
  1. assure that the user has given the necessary information
    • release (an obligatory field in the submission form)
    • configuration file
    • full error message
    • list of the local libraries and from which version they are based on
  2. ask if the user has followed the instructions in the WorkBook if applicable
  3. search in the hypernews forums https://hypernews.cern.ch/HyperNews/CMS/search whether a similar problem has already appeared
  4. try to reproduce the problem
  5. for the questions in the "framework" category
    • verify that it really is a framework error (output gives "Framework error" for most problems)
    • after the steps above, send a mail to the hn-cms-edmFramework@cernNOSPAMPLEASE.ch, something like
      Dear Experts,
      
      a question has been submitted in savannah about ...(summarize the error).... Please, have a look 
      at the details in ...give the savannah link... and kindly add your comments to the savannah page 
      in the "post a comment" field so that the original submitter gets notified. 
      Remember to give a meaningful subject to your mail.

To get started

Go through the WorkBook tutorials and see if they work. A list of tutorials:

Tutorial responsible releases example data sets done/problems
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookMakeAnalysis#BareRoot BenediktHegner any? >? release validation samples compatible with the release? done
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookMakeAnalysis#FwLite BenediktHegner any? >? release validation samples compatible with the release? done
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookMakeAnalysis#FullFW BenediktHegner any? >? release validation samples compatible with the release? done
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookWriteFrameworkModule ChrisDJones any? release validation samples compatible with the release? done
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookEventDisplay YanaOsborne 1_2_0 or later release validation samples compatible with the release problems
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookGeneration FabioCossutti any no input data needed  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookSimDigi FabioCossutti any input data from WorkBookGeneration or else  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookTrackReco GiuseppeCerati 1_0_6 release validation samples compatible with the release  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookEcalRecoClustering DavidFutyan 1_2_3 1_2_0 physics validation samples  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookMuonLocalReco RiccardoBellan 1_2_2 samples containing muon digis or generate your own  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookStandAloneMuonReco RiccardoBellan 1_2_2 samples containing muon segments and rechit or samples from WorkBookMuonLocalReco  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookPixelHitTripletFinding MarcinKonecki 1_2_0, 1_3_0 release validation samples compatible with the release?  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookPVFindingAndTagging AaronDominiguez 1_1_1 release validation samples compatible with the release?  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookOfflinePrimaryVertexFinding ThomasSpeer 1_2_0 release validation samples compatible with the release?  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookVertexFittingTutorial ThomasSpeer 1_1_1 release validation samples compatible with the release?  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookEntireRecoChain FreyaBlekman 1_0_6, 1_2_0 event generation included in the example  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookElectronReco DavidFutyan 1_3_0 1_2_0 samples (explains re-reconstruction needed for 1_3_0)  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookPhotonReco NancyMarinelli 1_3_0 1_2_0 samples (explains re-reconstruction needed for 1_3_0)  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookJetReco FedorRatnikov 1_2_0 (0_7_0) release validation samples compatible with the release?  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookMuonGlobalReco RiccardoBellan 1_2_2 CSA06 samples or release validation samples compatible with the release?  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookBTauTagging ArturKalinowski ThomasSpeer 1_2_0 release validation samples compatible with the release?  
https://twiki.cern.ch/twiki/bin/view/CMS/WorkBookEDMTutorialProducer ChrisDJones any? release validation samples compatible with the release?  

-- CMSUserSupport - 26 Mar 2007

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Topic revision: r9 - 2007-07-10 - CMSUserSupport
 
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