Date: Fri, 13 May 2011 16:58:09 +0200
From: CERN Service Desk <service-desk@cern.ch>
To: Alexander.Fedotov@cern.ch
Subject: Resolution of incident: INC038500 : problem with
    Sandbox.AlexanderFedotovSandbox


Dear Alexander Fedotov,
 
A solution has been provided for your incident: INC038500.
 
Solution
Hi Alexander,
 
 We have reset the permissions on your Sandbox page. Please check the documentation on
https://twiki.cern.ch/twiki/bin/view/TWiki/TWikiAccessControl and do not try
to restrict viewing to yourself, which is completely against the TWikiphilosphy.
 
Best regards, Nils [on behalf of TWiki support]


Description:
13-05-2011 16:07:58 CEST - Alexander FedotovAdditional comments (Customer
View)
Email received from: fedotov@mail.cern.ch
and sent to: Twtool.support@cern.ch
Subject: problem with Sandbox.AlexanderFedotovSandbox
Body:
Dear Twiki Admins,
1. Is it correct that, in order to make a twiki page sort of private,
    I can insert the following line into the page:
       * Set ALLOWTOPICVIEW = Main.AlexanderFedotov
    or should i specify myself as a twiki user somehow differently?
2. I tried to check this with the page Sandbox.AlexanderFedotovSandbox ,
    but, as far as understood, MISSPELLED my name.
    Now I can not neither view nor edit the page.
    Could you please remove the wrong "Set ALLOWTOPICVIEW" line ?
Thank you,
Sasha


 
Creation Date: 13-05-2011 16:07:58 CEST
End User Name: Alexander Fedotov
Service Element:
Functional Element: Twiki
Short description: problem with Sandbox.AlexanderFedotovSandbox
Priority: 5 - Planning  / SLA due: 18-05-2011 13:07:58 CEST
 
If this issue has not been resolved according your expectations or if you
need further information, please reply to this mail directly.
 
This incident will be closed automatically within 3 days if we have not
received feedback from you.
 
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Kind regards.
CERN Service Desk.